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Given limitations on headcount and the modern philosophy for outsourcing, Controlaccount frequently provides customers with "Branded Credit Control Services", in its simplest form, the facility comprises the dispatch of in-house reminders under the Clients own identity and at pre-determined intervals. A more complex and usual requirement incorporates payment handling, pro-active telephone chasing and customer service elements.
Where the Client requires a rolling collection process through Credit Control, Debt Collection, Litigation or Personal Call, the customer (debtor) never suspects that he/she is dealing with the same organisation throughout. In effect, CA becomes an integral part of a client's operation.
The electronic exchange of data supports the process throughout and Clients may have 'on-line' access to accounts via a secure internet link.
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