Toggle navigation
01527 388 388
Home
About Us
Our Core Values
Quality and Compliance
Our People
Recruitment
Solutions, Services and Software
Industries we serve
How we work with our Clients
FAQ
To Pay a Debt
Clients
Contact Us
To Pay a Debt
Clients
ClientWeb Demo
Contact Us
Solutions
Flexible Outsourcing Solutions during Covid-19
Customer Care
Receivables Management
Debt Recovery
Business Support Services
IT & Application Services
Software Solutions
Support for Insolvency Practitioners
Full List of Services
News
Blog
Brexit Updates
Manage Account
Make a Payment
ClientWeb
Account login
Your Controlaccount reference number
Postcode or first line of address as per the letter you received
Manage account
Make a payment
Promise to pay in full
Setup payment plan
How else can I pay?
Log query
Call Back Request
FAQs
Call Back Request
You must log in before submitting a query.
Company Name
Courier Account Number
Amount of refund
Authorisation code
AWB number
Cheque clearance date
Cheque Number
Sort Code of beneficiary
Account Number of beneficiary
Cleared date
Correct commodity code
Credit query
Details of documentation
Full payment details
Information required
IBAN Number
Invoices paid
Payment date
Payment reference
Reason for change
Reason for query
Reason for refund
Reason why you are not responsible
Sort code (you paid into)
Account number (you paid into)
Total amount paid
VAT exempt certificate (confirmation)
Where payment was taken
Invoice number(s)
3rd Party contact details
Details of query
New details of address/name
3rd Party accepts charges
*
You accept amendment charges that may incur
*
Method type
Credit/Debit card
BACS payments
Cheque payments
Best time to Call
Any time (9:00 - 17:00)
9:00 - 10:00
10:00 - 11:00
11:00 - 12:00
12:00 - 13:00
13:00 - 14:00
14:00 - 15:00
15:00 - 16:00
16:00 - 17:00
Attach file(s)
Only pdf, jpg/jpeg, png, doc, docx, xls, xlsx, tif/tiff, txt.
Browse
Please do not attempt to upload email (.msg/.eml/.mht), .zip or binary files. Total file size should not exceed 25MB.
© 2020 Controlaccount, All rights reserved.
Please choose
Contact our collections department regarding payment or a letter you have received.
Contact our Client Services team for an update on a case you have referred to us.
Business users wanting to know more about our debt recovery and outsourcing services?