Controlaccount recognises that customers' needs can range from specific call centre campaigns and complex collection capabilities to applying simple enhancements to credit control or debt recovery processes. We have the capability to provide part or full outsourcing solutions to clients either on a permanent or temporary basis. These solutions range from invoicing through to collection, credit control, call centre campaign management, automated letter and mail management, Sales & Digital Marketing, IT support and development to solutions for returned mail, data management and compliance, on-stop processes, payment allocation/ identification, dispute management and legal recovery.
Operating from the UK all CA services are designed around specific client requirements to provide effective and economical solutions that improve cash flow, reduce DSO, increase business sales, reduce back office costs and make functions more streamlined, reliable and flexible with seamless integration to existing systems. Deploying ready to use strategic solutions to organisations that provide auditable and transparent results.
Given the limitations of headcount and ability to respond to fluctuating workloads, Controlaccount's range Outsourcing Solutions suit any size and sector of business for a wide variety of applications and business strategies, across Accounts Receivables Management (AR) to other Business Process Outsourcing (BPO) Solutions.
In its simplest form Controlaccount frequently provides clients with "White Labelled Credit Control Services", this facility comprises the dispatch of in-house reminders under the clients own identity and at pre-determined intervals. A more complex requirement incorporates payment handling, payment identification, on-stop processes, call centre services, pro-active telephone chasing, email & SMS, campaign management, data solutions and customer service elements.
Many companies find it more cost effective to concentrate their credit management function on major or high value accounts, and pass the management of lower value accounts to a specialist provider. Following this strategy the reduction in costs can be significant, and providing the most appropriate and professional partner is selected to provide the service, there is no negative impact on customer relations. In-fact this frequently improves as problems are identified earlier resulting in greater customer satisfaction.
There are many reasons for a company to outsource business processes and below are some of the key features available from our service.
We would be happy to arrange a visit to your premises and provide case studies of how we have worked with leading firms to drive business process efficiency, solve back office problems and reduce costs. Speak to our New Business Team to find out how Controlaccount Plc can benefit your business by providing a more streamlined approach to your back office functions. Call 01527 549 522 or email sales@controlac count.com
Days Sales Outstanding or DSO is a calculation used by a company to estimate their average collection period and measures how well a business accounts receivables are being managed and how efficient credit control departments are performing. The lower the days or ratio, the better it is for your business. If your business has a high days sales ratio, you may struggle to convert sales into cash flow. Try our calculator to find out how many days you are financing your customers.
From experience, we understand "Best Practice" for DSO within UK industry sectors.
You can compare your own DSO to this: