Customer Care Solutions

Your customers are the lifeblood of your business, so you are right to want to take the utmost care of them. However, in this hyper connected, fast paced world, being present for your customers at the right time and on the right channel can be a challenge. Through Controlaccount’s UK based omni-channel customer care service, we can make sure that we are there 24 hours a day, 7 days a week. Our services will not only reduce operating costs but will result in more satisfied customers, increasing customer retention and value. Our services are scalable – we can supplement an existing customer care service during busy periods or manage this process fully. Our highly trained customer care advisors will act as an extension on your own team, allowing you to focus on other areas of your business growth.

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Why use us?

Controlaccount has been partnering with global businesses and SMEs for forty years. Our range of outsourced solutions enable our clients to reduce operating costs, improve quality and deliver innovation to their customers. Our services provide fully integrated, effective, and flexible solutions to help a business achieve its goals.
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