ClientWeb
Real-Time Visibility and Control Across Your Recovery Activity
Transparency 24/7
Effective debt recovery management requires transparency, accessibility and real-time communication. ClientWeb has been developed to provide clients with secure online access to account activity, reporting and recovery performance through a modern, responsive portal environment.
Used by almost all of our clients, the platform integrates directly with our internal debt management systems to provide near live operational updates and visibility across referred accounts. This allows clients to track activity, monitor recovery progress and communicate with our teams quickly and efficiently.
Clients can instantly see live updates of status, outstanding balances and the position within the recovery cycle as well as the ability to drill down to see all actions at account level. Clients can update ClientWeb with any information regarding payments, changes of address or communications with the account holder.
It’s also a convenient and fast way to refer any new accounts. Its bespoke reporting tools allow clients to generate extensive management information reports with the ability to view, print and export in most common formats.
ClientWeb allows users to securely:
- Refer new accounts for recovery
- Track live activity on invoices and accounts
- View payment updates and recovery progression
- Pause or stop accounts instantly
- Raise queries and communicate direclty with our teams
- Generate scheduled or ad hoc reports
- Access performance dashboards and recovery insights
- Manage multiple users, permissions and administration levels
Our accreditations
