Compliance & Quality

Assured delivery – compliant to standards and security

At Controlaccount, compliance is built into everything we do. We follow all relevant regulations and industry best practices to protect our clients, their customers, and our partners.

We're proud members of the Credit Services Association (CSA Member No. 023), and our processes align with the CSA Code of Practice. You can view it here.

We also hold Cyber Essentials, ISO 9001, and ISO 27001 accreditations - demonstrating our commitment to quality, security, and continual improvement. Controlaccount is a registered data controller with the Information Commission.

We're not FCA regulated - but this doesn't limit our ability to collect consumer or commercial debts effectively and ethically. Find out why in our blog post here.

Get in touch to learn how we can help.

Our Accreditations

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