Compliance & Quality

Regulatory Compliance is fundamental to everything we do. We make sure that all relevant regulations and industry best practice procedures are built in to all of our business processes to protect our clients and others who deal with us.

Our compliance environment has been designed to be current and relevant, providing a fair and transparent approach to our service which ensures that we continually measure compliance and best practice awareness throughout our business.

We are members of the Credit Services Association (member number 023) with their guidelines incorporated into our business activities and processes. A copy of the CSA Code of Practice is available via the following link

We are not just focused on compliance; A continuous improvement quality approach is woven through our day to day operations . In addition to our governing body accreditations, we hold ISO 9001 certification which maintains our quality standards and acts as an assurance to our clients and their customers. Our ISO 27001 accreditation displays our commitment to Information Security Management. Controlaccount is a registered data controller with the Information Commissioner's Office With Controlaccount Plc you will always be in safe hands.