Recruitment

Would you like to be part of our team?

Controlaccount is a successful and expanding business and always interested in talking to well motivated people who feel that they can bring something to our team and our clients. To speak to our recruitment team about your skill set and how this might fit our business, please email recrustpitment@controlacspbotcount.com .

Controlaccount is a member of the Equality Register.

Alternatively, please complete and submit an application form using the link below:

Apply Here

Current Vacancies

Payment Negotiator - OTE £18,500-£23,000

 

Payment Negotiator

Starting annual salary range between £17,500-£22,000 (OTE £18,500 - £23,000) depending on your experience level (pro-rata for part time)

If you have the transferable skills for the below, we would like to hear from you!

We will provide full, personally tailored training to ensure you have all the necessary skills needed to make your move to Controlaccount a success.

What you’ll get;

  • Bonus scheme with the ability to earn an additional £250.00 a quarter
  • Monthly departmental incentives
  • Free Parking
  • 28 days holiday per holiday year, including Bank Holidays, plus up to an extra 5 days increasing with service
  • Pension scheme
  • Employee Life Insurance
  • Health cash plan to assist with the cost of eye and dental care amongst other expenses (After Probationary Period)
  • Complimentary Winter Vaccination

Our usual office opening hours are Monday to Friday 8:30am-17:30pm. Full time working hours will be based on working 5 days per week at 7.5 hours per day.

Where are we?

B60 4FD. Our group of offices are located along the canal side in Stoke Prior within easy reach of Bromsgrove, Redditch & Droitwich and just ten minutes from junction 5 of the M5.  

What you’ll be doing;

  • As a telephone payment negotiator, you will be responsible for communicating directly with customers over the phone to collect monies and resolve outstanding balances, owed to our respective clients.
  • Teamwork and commitment are a must! You will be part of a specific team and will have the assistance of a manager for help and guidance throughout the day. Your main duties will involve launching and taking of calls through our automated dialler system.
  • The role requires negotiation, persuasion skills as well as a mind for problem-solving. You will work with customers to resolve queries and collect payments, whilst maintaining a professional approach.  Customers may have account queries and rarely callers may be hostile with their communications. The role requires a level of patience, understanding and diligence.
  • Attention to detail and accurate record keeping is important to ensure notes and arrangements are recorded, communicated and documented as required.   
  • Ideally, candidates will have previous telephony, call centre or debt recovery experience along with a sound knowledge of Outlook, Microsoft Word and Excel.
  • Controlaccount strive to be the best we can be and are interested in others joining us who embrace this ethos and who will thrive in a friendly, busy call centre environment.

Which team will you be on?

Due to our continued expansion, we are looking to recruit Telephone Collections Agents for the following teams;

  • Courier – Collecting unpaid invoices on behalf of a blue-chip company within the logistics industry
  • Duty & VAT – Collecting outstanding Duty & VAT on behalf of a blue-chip company which has been incurred by individuals upon a parcel being received from outside of the EU
  • Veterinary Team - Collecting unpaid invoices on behalf of various veterinary establishments we work with.

If you feel you have particular skills or a preference for a particular department please also let us know.

About us;

Controlaccount has been providing Outsourcing, Credit Control and debt recovery solutions for over 40 years and is proud to partner with over 300 businesses, public entities and not-for-profit organisations, as well as some of the world’s most recognisable logistical companies.

How to apply? 

Please complete and submit our online application form detailing your experience for the role and if you are looking for a full or part time position and the hours you are looking for. 

Please also attach an up-to-date CV with a covering letter where possible.

We will be considering candidates as they apply, so please don’t delay in submitting your application as we may decide to close the advert early.

Strictly No Agencies


Cash Receipts Clerk - £18,000 to £19,000 pro rata

 

In line with our continuing success and growth Controlaccount Plc are looking for a:

Part time Cash Receipts Clerk to join the busy Finance department at our canal side offices in Stoke Prior Bromsgrove,

The role will entail;

  • Posting payments on our in-house system, through imports and manual procedures.
  • Taking card payments from clients.
  • Processing card Payments.
  • Reconciliation and posting of payments for multiple bank statements.
  • Sales – sending out invoices
  • Remittance – the production of client remittances on a daily, weekly and monthly basis.
  • Reconciliation – identification and reconciliation of unallocated payments
  • Refunds – Processing refunds
  • Opening of the company Post and going to the bank

Further duties may be requested on an ad hoc basis

QUALIFICATIONS & SKILL REQUIREMENTS:

Essential:

  • Cash allocation experience essential
  • Educated to GCSE standard
  • A general understanding of accounting procedures
  • Experience of working within a target driven business
  • Working knowledge of Microsoft Word, Excel,
  • Able to organise own workload aligned to timescales

Desirable:

  • Able to demonstrate a desire to succeed and develop
  • Understanding and proven achievement of KPI’s / Targets in previous roles
  • Demonstrated ability to work under own initiative to solve issues
  • High levels of energy, commitment
  • Customer focussed
  • Ability to work both independently and as part of a small or large team

Job Type: Part-time, Permanent

Hours: Monday to Friday - 8.00am to 12.00pm, 20 hours per week - flexible for right candidate

Salary:  £18,000 to £19,000 pro rata depending on experience

In addition to a competitive salary, we offer a competitive benefits package including 20 days holiday (increasing with service to 25 days) death in service insurance and a Health Care Cash Plan.

Closing Date for applications is 30/06/21

Proposed start date 05/07/2021

How to apply;

Please complete and submit our online application form detailing your experience for the role and  the hours you are looking for. 

Please also attach an up-to-date CV with a covering letter where possible.

We will be considering candidates as they apply, so please don’t delay in submitting your application as we may decide to close the advert early.

Strictly No Agencies


Telephone Collections Agent - OTE £18,500-£23,000

 

Telephone Collections Agent

Starting annual salary range between £17,500-£22,000 (OTE £18,500 - £23,000) depending on your experience level (pro-rata for part time)

If you have the transferable skills for the below, we would like to hear from you!

We will provide full, personally tailored training to ensure you have all the necessary skills needed to make your move to Controlaccount a success.

What you’ll get;

  • Bonus scheme with the ability to earn an additional £250.00 a quarter
  • Monthly departmental incentives
  • Free Parking
  • 28 days holiday per holiday year, including Bank Holidays, plus up to an extra 5 days increasing with service
  • Pension scheme
  • Employee Life Insurance
  • Health cash plan to assist with the cost of eye and dental care amongst other expenses (After Probationary Period)
  • Complimentary Winter Vaccination

Our usual office opening hours are Monday to Friday 8:30am-17:30pm. Full time working hours will be based on working 5 days per week at 7.5 hours per day.

Where are we?

B60 4FD. Our group of offices are located along the canal side in Stoke Prior within easy reach of Bromsgrove, Redditch & Droitwich and just ten minutes from junction 5 of the M5.  

What you’ll be doing;

  • As a telephone payment negotiator, you will be responsible for communicating directly with customers over the phone to collect monies and resolve outstanding balances, owed to our respective clients.
  • Teamwork and commitment are a must! You will be part of a specific team and will have the assistance of a manager for help and guidance throughout the day. Your main duties will involve launching and taking of calls through our automated dialler system.
  • The role requires negotiation, persuasion skills as well as a mind for problem-solving. You will work with customers to resolve queries and collect payments, whilst maintaining a professional approach.  Customers may have account queries and rarely callers may be hostile with their communications. The role requires a level of patience, understanding and diligence.
  • Attention to detail and accurate record keeping is important to ensure notes and arrangements are recorded, communicated and documented as required.   
  • Ideally, candidates will have previous telephony, call centre or debt recovery experience along with a sound knowledge of Outlook, Microsoft Word and Excel.
  • Controlaccount strive to be the best we can be and are interested in others joining us who embrace this ethos and who will thrive in a friendly, busy call centre environment.

Which team will you be on?

Due to our continued expansion, we are looking to recruit Telephone Collections Agents for the following teams;

  • Courier – Collecting unpaid invoices on behalf of a blue-chip company within the logistics industry
  • Duty & VAT – Collecting outstanding Duty & VAT on behalf of a blue-chip company which has been incurred by individuals upon a parcel being received from outside of the EU
  • Veterinary Team - Collecting unpaid invoices on behalf of various veterinary establishments we work with.

If you feel you have particular skills or a preference for a particular department please also let us know.

About us;

Controlaccount has been providing Outsourcing, Credit Control and debt recovery solutions for over 40 years and is proud to partner with over 300 businesses, public entities and not-for-profit organisations, as well as some of the world’s most recognisable logistical companies.

How to apply? 

Please complete and submit our online application form detailing your experience for the role and if you are looking for a full or part time position and the hours you are looking for. 

Please also attach an up-to-date CV with a covering letter where possible.

We will be considering candidates as they apply, so please don’t delay in submitting your application as we may decide to close the advert early.

Strictly No Agencies

 


Sales Executive - Portfolio Sales - Circa £27,500.00

 

Sales Executive - Portfolio Sales

Full-time

Here at Controlaccount Plc, we are looking for an experienced Sales Executive to join our busy sales and marketing team to sell our range of business services to leading brand names, SMEs and not for profit organisations. These services include our innovative company information and business data portal, identeco Business Support Toolkit and our HR software, identecoHR. This is a newly created role and one which the successful candidate can mould as their own, with the full support of the sales and marketing team.

Currently, all our teams are working on a remote basis due to Covid-19 restrictions and this will be in place until it is deemed safe to return to the offices. Until we resume office-based working, you will be expected periodically attend our offices in Stoke Prior, Bromsgrove for induction training and will then be required to work from our offices once restrictions are lifted. Please note public transport is limited so own transport would be an advantage.

About the role:

As a Sales Executive, you will work closely with the Sales & Marketing Director and your focus will be to increase sales across all our services. Your pipeline will be supplemented by warm leads passed to you via our multiple marketing channels, but you will be expected to build your own sales pipeline via cold and warm telephone calls or networking.  Once we can, we will return to exhibiting around the UK and this will be a great opportunity for you to build your network further.

The successful candidate will possess the following skills:

  • Minimum 2-year proven experience in business-to-business outbound calling, and new business generation
  • A technical or software sales background would be advantageous, although full training into all our services will be provided
  • A team player with lots of initiative
  • Attention to detail and excellent communication skills
  • Must be team target-orientated and have experience of meeting sales targets
  • Solid Microsoft office skills (Word, Outlook)

Salary:

This salary for this role is circa £27,500.00 per year and is a full time, permanent role - 37.5 hours per week.

Company benefits to include:

  • 28 days holiday per holiday year, including Bank Holidays, plus up to an extra 5 days increasing with service
  • Health cash plan
  • Pension
  • Death in service policy
  • Free on-site parking

How to apply:

Please complete and submit our online application form and attach an up-to-date CV with a covering letter, where possible.

Strictly No Agencies

We are actively building and promoting a culture where difference is valued, and everyone can be the best version of themselves. We welcome applications from all candidates who meet the required skills regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity.

We will be considering candidates as they apply, so please don’t delay in submitting your application as we may decide to close the advert early.


Telesales Executive - £25,000.00

 

Telesales Executive – £25,000 per annum (pro-rata) - Part-time

We have an exciting opportunity for a part-time experienced Sales Executive to join our Sales Team. The role will involve increasing sales of Controlaccount’s debt recovery and credit management services.

Initially, you will be working remotely. However, once it is safe to do so, we will return to the offices based in Stoke Prior, Bromsgrove.  Please note that our location is rural and public transport is limited, so your own transport would be an advantage.

About the role:

Working closely with the New Business Sales Manager, you will be responsible for generating new business and increasing referred business from existing clients.  This role will require autonomy and drive; You will build and manage your own sales pipeline although this will be supplemented by warm leads generated by our Marketing Team.  There will be opportunities to build your network further through exhibitions (when it is safe to do so).

Established over forty years ago, Controlaccount plc partners with global brand names, SMEs and not-for-profit organisations to deliver over fifty business services in order to help companies reduce cost, improve performance and increase productivity.

The successful candidate will possess the following skills:

  • Minimum of two years’ experience in business-to-business outbound calling, and new business generation
  • Confident cold-calling and making telephone introductions
  • A professional and positive attitude
  • A drive to succeed and experience of meeting sales team targets
  • A team player with lots of initiative
  • Solid Microsoft office skills (Word, Outlook)

Salary:

This salary for this role is £25,000, per year, pro rata and is a part-time, permanent role – ideally 30 hours per week.

Company benefits include:

  • 28 days holiday per holiday year, including Bank Holidays, plus up to an extra 5 days increasing with service
  • Health cash plan
  • Pension
  • Death in service policy
  • Free on-site parking

How to apply:

Please complete and submit our online application form and attach an up-to-date CV with a covering letter, where possible.

Strictly No Agencies Please

We are actively building and promoting a culture where difference is valued, and everyone can be the best version of themselves. We welcome applications from all candidates who meet the required skills regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity.

We will be considering candidates as they apply, so please don’t delay in submitting your application as we may decide to close the advert early.


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