Recruitment

Like to be part of our team?

Controlaccount Plc is a successful and expanding business and always interested in talking to well motivated staff who feel that they can bring something to our team and our clients. To speak to our recruitment team about your skill set and how this might fit our business, please email recrustpitment@controlacspbotcount.com.

Controlaccount Plc is a member of the Equality Register.

Alternatively, please complete and submit an application form using the link below:


Current Vacancies
Web Developer - Starting Salary between £21,500.00 and £27,500.00 (depending on experience)

In line with our continuing success and growth, Controlaccount Plc is recruiting for a skilled Web Developer to join our IT Department, at our canal side offices in Stoke Prior, Bromsgrove (please note public transport is limited so own transport would be an advantage)

The ideal candidate will have a minimum of 2 years proven commercial experience. You will be responsible for coding and modifying websites, from layout to function and according to required specifications, who will strive to create visually appealing sites that feature user-friendly design and clear navigation.

Annual starting salary will range between £21,500.00 and £27,500.00 (depending on relevant level of proven experience) with a minimum of 2 years commercial experience.

Primary job functions include;

  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout/user interface by using standard HTML/CSS practices
  • Integrate data from various back-end services and databases
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our sites
  • Awareness of emerging technologies/industry trends and apply them into activities
  • Cooperate with web designers to match visual design intent
  • Constant communication and support with colleagues on varied IT related tasks
  • Regular exposure to business stakeholders and executive management

Skills required;

  • Good communication skills
  • Accuracy and attention to detail
  • Knowledge and solid understanding of how web applications work including security, object orientated programming and web application development
  • Knowledge of Apache/Nginx, PHP, SQL, HTML, CSS, jQuery, JavaScript
  • Strong organisational skills to work on multiple tasks within the constraints of timelines and budgets
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
  • Teamwork skills
  • Mobile application knowledge advantageous but not required
  • Minimum of 2 years’ commercial experience

Benefits;

37.5 hours per week

In addition to a competitive salary we offer a competitive benefits package including;

  • 28 days holiday including bank holidays, plus up to an extra 5 days increasing with service
  • Pension scheme
  • Death in service policy
  • Health Care Cash Plan
  • Free onsite parking

How to apply?

Please complete and submit our online application form detailing your experience for the role. Please also attach an up to date CV with a covering letter where possible.

STRICTLY NO AGENCIES PLEASE


Payment Negotiators Full Time/Part Time - Salary starting range between £17,500-£19,000.00 depending on experience

Fancy a new challenge in 2020?

Join the team!

We are interested in taking on people that are committed to being the best they can be and who will thrive in a busy call centre environment.

If this sounds like something you would enjoy, we will provide full training to ensure you will have all the skills you’ll need to be a successful call centre payment negotiator!

Here at Controlaccount Plc, we are looking to recruit for the following positions;

  • Full time (37.5 hours per week)
  • Part time (hours to suit, will be discussed at interview)
  • Trainee or experienced

As a payment negotiator, you will be responsible for communicating directly with customers over the phone to collect debts and resolve outstanding balances, owed to our respective clients.

Teamwork and commitment are a must! You will be part of a specific team and will have the assistance of a manager for help and guidance throughout the day. Your main duties will involve launching and taking of calls through our dialler system.

The role requires negotiation and persuasion skills as well as a mind for problem-solving to work with customers to resolve their debts and collect payment, while maintaining a professional approach in speaking with customers who may be hostile with their communications. The role requires a level of patience and diligence in order to make customer contact.

Attention to detail and accurate record keeping is important to ensure payment plans are recorded and communication with customers is documented. Ideally, candidates will have a sound knowledge of Outlook, Microsoft Word and Excel.

Our offices are located along the Canalside in Stoke Prior, Bromsgrove. Please note public transport is limited so own transport would be an advantage.

What we can offer you;

If you are new to this, we can offer you a starting salary of £17,500.00 (pro-rata for part time)

If you have at least one year’s recent experience in debt collection of this nature, we can offer you a starting salary of £18,000.00-£19,000.00 per annum (pro-rata for part time)

In addition;

  • 28 days holiday per holiday year, including Bank Holidays, plus up to an extra 5 days increasing with service
  • Pension scheme
  • Death in service policy
  • Health cash plan  

Our current office opening hours are Mondays, Tuesdays, Wednesdays & Fridays 8:30am-17:30pm, and Thursdays 08:30am-19:00pm. Opening hours on Saturdays will be subject to business needs, so some flexibility for this will be expected. Full time working hours will be based on working 5 days per week at 7.5 hours a day.

Working for Controlaccount

Here at Controlaccount Plc, our mission is to deliver success through excellence in a customer focused, transparent environment where dedication and talent are nurtured and rewarded.

Our core values provide the framework for how we conduct business and guide everything we do.

Putting Customers First: We exist to serve our customers and our success will be determined by how we meet their needs and perform for them.

Integrity: We do what we say we will do. Our people demonstrate a personal commitment to think and act responsibly towards customers, colleagues and the overall objectives of the company.

Teamwork: A dedicated team is a good team. We believe that thinking, planning, decision making and action taking are better when done cooperatively and we value the contribution of each person to the team’s success.

Fairness: Fairness is inherent in our approach. We will be consistent and even handed in our procedures, policies and in dealing with others.

Transparency: An open and accessible culture, constantly reviewing the ways in which we work in order to make sure we put the principles of transparency into practice.

Success: The belief that success in all aspects of the business enables us to deliver on all our other values.

How to apply;

Please complete and submit our online application form detailing your experience for the role, if any, and detail if you are looking for a full or part time position. Please also attach an up to date CV with a covering letter where possible.

Strictly No Agencies