How we will work with you

Our approach to working with our Clients

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With over 40 years’ experience and over 300 clients we understand that your company will likely need a unique approach, but we will tailor our services and solutions, using our best practice approaches and our know-how, to maximise impact for your company. From debt recovery, management of your collections processes to business support services for back office, front office or IT, we will put your business at the heart of ours.

For more information on our approach visit our FAQs or contact us today.

Meet with you to get a full understanding of your business and its challenges. This will include budget, critical timelines and goals

Prepare a process driven ‘road map’ of how Controlaccount can help you overcome any business challenges

We’ll work closely with you during a trial period to evaluate work flows, adjusting our services if required

Match your business to a team of highly trained specialists and implement takeover

Meet agreed key deliverables and KPIs providing full reporting and analytics, as required

Continuous quality control and process reviews, applying new technology and training where necessary