
Trace & Account Surveillance
Trace Services for Gone Away Accounts
Human-Led Investigation Supported by Intelligent Technology
Tracing is an effective way of reconnecting with individuals or businesses where communication has been lost - whether that relates to customers, tenants, businesses, witnesses or beneficiaries.
Supported by our sister company, DataTrace UK, Controlaccount provides a comprehensive range of trace and investigation services, from basic primary traces and contact verification through to employment traces, pre-litigation reporting and international tracing solutions. We can provide standalone trace services or fully managed trace and collect solutions as part of the wider debt recovery process.

UK Trace & Collect Services Designed to Improve Recovery Outcomes
Using a combination of experienced human-led investigation, intelligent technology and AI-driven data analysis, our in-house UK trace teams are able to efficiently reconnect clients with “gone away” accounts and hard-to-trace individuals. This blended approach helps improve trace accuracy, accelerate recovery opportunities and reduce aged debt balances.
All trace activity is conducted securely, discreetly and with integrity at all times. We operate in full compliance with UK data protection legislation, with processes aligned to our ISO accredited quality and information security standards.
For more information on how our trace services can support debt recovery performance, reduce aged ledger balances and minimise bad debt write-offs, contact us today.
Contact Us
Our Head Office is on Waterside, next to the Harris Business Park, just 3 miles from Bromsgrove and a mile from the A38.
Our postcode is B60 4FD.
Nearest motorway junctions are: J1 M42 going West J5 M5 going North
Contact us
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