Inbound Call Management (B2B and B2C)

Operating from the UK, Controlaccount’s inbound call services are designed around specific client requirements to deliver effective and economical solutions for services to support your customers.

Whether for business customers or consumers of your products or services, our call systems and IVR, together with our professional and highly trained call agents will ensure an optimal customer experience. We act as an extension to our Client, with a fully client branded service in order to complement our Clients’ brands and activities. Full reporting and real time analytics are available to help your business monitor activities and identify areas for improvement.

As a single service or part of an omni-channel solution, please get in touch to learn more about our Inbound call services

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