Inbound Call Management (B2B and B2C)

Operating from the UK, Controlaccount’s inbound call services are designed around specific client requirements to deliver effective and economical solutions for services to support your customers.

Whether for business customers or consumers of your products or services, our call systems and IVR, together with our professional and highly trained call agents will ensure an optimal customer experience. We act as an extension to our Client, with a fully client branded service in order to complement our Clients’ brands and activities. Full reporting and real time analytics are available to help your business monitor activities and identify areas for improvement.

As a single service or part of an omni-channel solution, please get in touch to learn more about our Inbound call services

Contact us

Please note that this contact form is for new business enquiries ONLY. If you are getting in touch with regard to a letter you have received from us, please click here.

Client Contact

Our Head Office is on Waterside, next to the Harris Business Park, just 3 miles from Bromsgrove and a mile from the A38.
Our postcode is B60 4FD.
Nearest motorway junctions are:
J1 M42 going West
J5 M5 going North

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