It shouldn't happen to a vet

Debt Recovery

Branded Comms

min read

Unpaid vets bill and outstanding accounts are very real problems for the UK veterinary industry - with animal healthcare professionals finding that their time is being spent not on developing their practice and helping sick animals but on chasing unpaid invoices from clients, often to the tune of several hundreds of pounds.

A recent survey carried out by the ‘Voice of the Veterinary Profession’ showed that 9 out of 10 vets do not get paid for the work that they do with the monthly average debt coming in at £676. As well as the frustration of going unpaid for treatment provided, vital staff time – when veterinary practices are struggling with recruitment – is being used chasing up unpaid vets bills, and more often than not, with disappointing results.

Despite the British Veterinary Association recommending that vet practices engage with debt recovery agencies to recover overdue amounts, many practices are reluctant to call in the experts fearing the damage this may do to their reputation. However, the reality is that the right debt recovery agency can actually protect your client/patient relationships by taking the emotion out of the process as well as having much higher success rates for improving cashflow than the person often tasked with this job in the practice. The right debt recovery agency will understand the sensitivities in pet care, knowing how to proceed even if the outcome of treatment has been unsuccessful.

Controlaccount has worked with leading UK animal healthcare brands and equine centres for over 30 years. We have a full understanding of this sector and the challenges that it faces. We operate professionally, discreetly and ethically at all times, being mindful of the need to handle cases with care. We recover several thousands of pounds of unpaid invoices each month for veterinary practices and can do the same for you.

For more information on how we can help you improve cashflow and free you up to focus on the day job, speak to our team today on 01527 549 522 or click here to arrange a call back with our team.