Consumer Recovery

Proactive, compliant and ethical debt recovery

Controlaccount Plc has been collecting consumer debt for more than 30 years and provides a fast and proactive collection service on a no-win, no-fee basis, delivering considerably better levels of service than other agencies. We collect in a fair and ethical fashion taking into account your need to collect your debts, whilst maintaining your reputation. Please note, Controlaccount Plc is unable to collect consumer accounts regulated under the Consumer Credit Act or a consumer hire agreement

We are able to offer a service for volume instructions , and have highly developed work-flow strategies to ensure maximum contact and recovery rates, provided in a secure and compliant environment.

We operate leading edge IT and Telephony systems with a debt management system that cannot be bettered in the industry together with a multi seat call centre for collections and pre-legal work. Our systems provide up to the minute information on accounts placed with us and offer bespoke reporting tools to give you accurate financial data connected with any individual account or inventory placed with us, detailing not only number of accounts placed and debt value, but providing a whole range of statistical information at a touch of a button.