Consumer Debt Recovery

Controlaccount provides fast, effective consumer debt recovery services to leading global brands, SMEs, public and not for profit organisations. Our strategies are ethical and fair under guidance and principles of the Credit Services Association to ensure the best possible outcomes for our clients.

Our focus is on pre-legal recovery on a no collect, no fee basis although should legal action be required, our litigation team will assess the case through our Debt Assessment Process and advise if legal proceedings will bring a favourable outcome.

We are able to offer services for volume instructions and have a highly developed workflow processes and touchless payment systems to ensure maximum contact and recovery rates – all provided in a secure and compliant environment. All our collectors are CAI trained and operate with professionalism and courtesy at all times.

For more information on how we can maximise returns on your aged debt with minimum risk, get in touch today.

(Please note, Controlaccount is unable to collect consumer accounts regulated under the Consumer Credit Act or a consumer hire agreement.)

Contact us

Please note that this contact form is for new business enquiries ONLY. If you are getting in touch with regard to a letter you have received from us, please click here.

Client Contact

Our Head Office is on Waterside, next to the Harris Business Park, just 3 miles from Bromsgrove and a mile from the A38.
Our postcode is B60 4FD.
Nearest motorway junctions are:
J1 M42 going West
J5 M5 going North

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