Controlaccount Plc offers a comprehensive and effective debt recovery service for the education sector, bringing together over 30 years of experience. We have an excellent track record of successfully collecting unpaid school fees, tuition fees, commercial debt and sundry debts on behalf of a range of educational institutions, including independent schools, colleges and leading universities. Controlaccount is an approved supplier of debt recovery services within the LUPC framework agreement as the collections partner for DWF LLP.
We work with leading universities to recover outstanding invoices. We understand the challenges faced by universities and colleges when trying to recover debt as students can be highly mobile and locating the subjects once they have changed address can be difficult, especially if they are from overseas. Here at Controlaccount, we have in-house trace and investigation team highly who are skilled at recovering debt in overseas jurisdictions.
Our dedicated recovery and client services team will:
Benefits of working with Controlaccount Plc and where applicable, DWF to recover educational debt:
Flexible and contract free – Unlike other collection agencies, we do not ask our clients to enter into formal contracts or ask for any upfront payment. We simply charge a competitive commission on monies recovered, with legal services charged on a case-by-case basis
Successful - We have collected more than £11m of unpaid invoices on behalf of the education sector.
Trusted - We operate in the best interest of our clients, their students and partners, with a focus on protecting the reputation of your Educational establishment at all times.
Regulation & Accreditation - We are founding members of the Credit Services Association (Member 23) and are fully accredited with ISO 2701 and ISO 9001. Controlaccount Plc complies with the Data Protection Act 1998 or any subsequent legislation at all times.
Communication & reporting - We operate a ClientWeb portal which is a secure, comprehensive and interactive reporting tool keeping our clients updated with collection progress on accounts placed for recovery. Our dedicated account management team is well versed in dealing with sensitive debt cases and all recovery processes are subject to stringent internal quality procedures operating in accordance within our ISO 9001 and 27001 accreditations and in accordance with Credit Services Association (CSA) Code of Practice.
Transparency - All our clients are assigned a dedicated account manager within our client services team. We also provide online account access and monthly reports in hard copy where required. Continual investment in the latest information technology allows us to provide clients with real-time insight into the progress of their cases and the ability to interact with our service.
Whilst our focus is very much on pre-legal recovery, we are vastly experienced in recommending the appropriate legal action should this step be needed. From relatively straightforward County Court action, through to High Court instructions, our in-house legal team has the capacity and capability to undertake actions in all jurisdictions and will work advise and manage, saving our clients from over-involvement in a lengthy process. This process will not be entered into without agreement from the client.
Some of the benefits of using our debt collection service are:
If you would like to learn more about how Controlaccount Plc can deliver this service for your organisation, please email sales@controlac count.com or call 01527 549522. We would be happy to arrange a visit to your premises to discuss any needs you may have.
Days Sales Outstanding or DSO is a calculation used by a company to estimate their average collection period and measures how well a business accounts receivables are being managed and how efficient credit control departments are performing. The lower the days or ratio, the better it is for your business. If your business has a high days sales ratio, you may struggle to convert sales into cash flow. Try our calculator to find out how many days you are financing your customers.
From experience, we understand "Best Practice" for DSO within UK industry sectors.
You can compare your own DSO to this: