Whether you provide a service or products online or offline, accurate and efficient order processing is a critical business function and an essential element to the ongoing relations and customer retention. However, many organisations struggle to fulfil customer orders due to high/peak volume management, staffing or a lack of technical automation or resources.
For many buyers, the perceived value of your products or services must be supported by speed and on-time delivery as well as dealing with amendments or cancellations that can lead to returns and refunds. This must live up to your Company’s brand promises. Controlaccount's order processing services operates with established businesses who are looking to find efficiencies from existing processes or by partnering with smaller businesses (often start-ups) that do not yet have the resources to cope with fulfilment.
Controlaccount enables your business to provide extended operating hours and a larger headcount, without the need for infrastructure investment of any kind.
To find out more how we can deliver and improve your Order Management process, talk to us today