Refunds, Credits and Claims

Do you deal with a high volume of shipments and deliveries? If yes, you will understand that even with the most efficient processes, contingencies must be in place for when things go wrong.

With customer retention being a priority for any businesses, loyalty can be tested when mistakes take a long time to rectify. For most operations, managing disputes and claims resulting in refunds or credits is a manual process and can be very time-consuming, having an impact on both customer retention and bottom line.

Controlaccount works with leading brands to provide a fully integrated service which positively impacts bottom line and enables you to provide a supportive service to customers.

Contact us today to find out more.

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