Our inbound and outbound (proactive) Chat services will provide the urgent attention to customer queries that is expected in today’s fast-moving environment. Frequently under used, outbound chat as a facility for proactive selling and customer contact during browsing sessions can mean that your company never misses an opportunity to grow potential sales.
Our UK based, 24/7 live chat service enables businesses to continue to communicate with prospects and customers outside of operating hours and during peak times, as well as converting more visits to sales for your website. Our live chat agents not only deliver an excellent customer service experience and high levels of customer satisfaction, but will increase productivity and reduce costs due to the platform’s ability to manage multiple enquiries.
Quick to set up, with full reporting and analytics, Live Chat is a cost-effective solution to the communication challenges in your business.
As a single service or part of an omni-channel solution, please get in touch to learn more about our chat services.