Multi-Channel Call Centre Solutions, Phone, Email and SMS

Accessible customer services are key to brand loyalty, but it is an area where many businesses fail by not having the correct level of functionality in place. We help businesses engage better with their customers through our multi-channel customer communication centre. Our services will enable your business to operate more efficiently, maximise opportunities and reduce overheads. Built with flexibility in mind, we offer a bespoke solution through our range of communication channels which include telephony, emails, SMS and webchat. Our UK based 24 hour a day, 365 days a year services have allowed our clients to make the leap to the global stage, crossing time zones and offering a fully integrated service and engage with customers on their preferred platform.

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Why use us?

Controlaccount has been partnering with global businesses and SMEs for forty years. Our range of outsourced solutions enable our clients to reduce operating costs, improve quality and deliver innovation to their customers. Our services provide fully integrated, effective, and flexible solutions to help a business achieve its goals.
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