Multi seat call centre services to improve efficiency

Call Centre Outsourced Services

Customer facing, well organised call handling abilities are essential components of good customer management processes to help companies deliver results through sales and advertising campaigns, provide bespoke customer service communications or routine credit control calls. Successful organisations around the world realise that efficient call centre outsourcing is a cost-effective option that promotes customer satisfaction and retention. Contolaccount works with global brands leaders to improve call centre experience, increase agent efficiency and making customers happier through branded inbound and outbound call campaigns. Our multi seat call centre services are based in the UK and operate 24 hours a day, 7 days a week, 365 days a year, helping you to bridge time zones, streamline your CRM process and enhance customer satisfaction.

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Why use us?

Controlaccount has been partnering with global businesses and SMEs for forty years. Our range of outsourced solutions enable our clients to reduce operating costs, improve quality and deliver innovation to their customers. Our services provide fully integrated, effective, and flexible solutions to help a business achieve its goals.
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